How long can I leave my rugs at your shop after they have been cleaned?
Clean Rugs Hawaii offers a generous 30-day grace period in which to arrange and accept delivery of your rugs once we have notified you that they are ready.
Unfortunately, we are unable to provide long-term storage at our shop at this time. We will happily advise you of the best way to store rugs at home, or we’re also able to deliver your rugs to a proper storage facility as long as it is located within our service area.
Whether you decide to store rugs at home or in a storage unit, talk to us first about prepping them in a way that will keep them protected from moths and nesting rodents.
Where will you be sending my rugs out for cleaning?
Your area rugs never leave our shop! We have been dedicated to the proper cleaning and care of our...
Does your company repair Oriental rugs?
We do most of the normal wear & tear hand repairs right here at the shop. If a rug needs...
Can you get the dog pee smell out of my rugs?
The process we use to decontaminate and treat pet accidents is not the same as applying a regular...
Do you have a pick-up and delivery service?
Clean Rugs Hawaii offers pick-up and delivery services to customers living in our service area....
Is it worth having a stain protector applied to my rugs?
This is one of those times where you get a lot of value for very little cost. Think of it like...
What’s the best rug pad to use if I have a dog that occasionally has accidents on my rugs?
All rug padding is not alike. We carry an industry favorite line of rug pad that has options for...
Can my rugs be cleaned at home instead of going to your shop?
A more inexperienced cleaner will tell you that this is fine to do. We strongly disagree....
WHAT IS PROTECTOR?
Protector is a coating that is applied to clean rugs and textiles. This coating helps prevent...
HOW SHOULD YOU VACUUM YOUR AREA RUGS?
We answer the question how you should vacuum your area rugs. Improper vacuuming can damage and...
HOW OFTEN SHOULD I CLEAN MY WOOL RUGS?
How often should I clean my wool rugs? To answer that let’s look at what abrasive dirt really is...